Support
Stuck, found a bug, or have an idea? We'd love to hear from you.
Common questions
How do I delete my account?+
In the app, go to Profile → Edit profile and tap Delete account, then confirm. Your account, pantry, shopping lists, meal plans, cookbook and photos are deleted straight away. If you can't get into the app, email us from the address on your account and we'll delete it for you.
I forgot my password.+
On the sign-in screen, tap Forgot password and we'll email you a reset link. If you signed up with Google, sign in with the Google button instead. There's no separate password.
Why does a recipe say it contains an allergen?+
ChifChef flags recipes that use an ingredient on your allergy list (Profile → Allergies). Flags depend on our ingredient data, so always check labels yourself.
How are expiry dates worked out?+
When you add an item we estimate its expiry from typical shelf life for where you store it. You can change it to the date printed on the package, which is more accurate.
What happens to my receipt photos?+
They're read once to suggest pantry items and aren't stored. See the privacy policy for details.